Creator FAQs

Shoppies streamlines the process of creating a D2C business. Our creators can create their own brand their own makeup products using our design tools, personalize their storefronts, and track and improve their sales with our Creator Analytics. Shoppies takes care of the rest, sourcing from top manufacturers, assisting Creators on their product development, and managing logistics, customer service, order fulfillment, and returns on Creator’s behalf.

As a shopper shopping on Shoppies (say that 5 times fast!), you are directly supporting independent creatives launching their own brands and owning their own businesses. Go here to learn more.

For manufacturers, we provide free software that allows you to serve low MOQ customers with the same processes and profits as working with large accounts. Email us at [email protected] to learn more.

Shoppies creators are independent business owners who create their own branded product lines and shops supported by Shoppies.

Creators are able to decide when and where to sell, how much time to invest, and how to harness their creativity to create a business that works for them. 

They are not Shoppies employees, can engage in other business activities, and they own their own businesses and brands.

The Creator Portal is where Shoppies Creators can access all the Shoppies tools, product catalog, the Shoppies branding, design, and shop management tools, analytics to improve shop performance, a team dashboard to recruit and pay teammates, and much more. The Creator Portal is for Shoppies Creators only.

We provide tools to Shoppies Creators to simplify all aspects of designing your brand

Product development We only source from top US-based manufacturers and the Shoppies team does quality control on all products in our catalog. We are confident that the wide variety of customizations and categories will satisfy your needs.

Designing your brand Our easy-to-use Brand Creator Tool allows you to create a beautiful unboxing experience for your followers. You can design and customize everything here! Your logo, your artwork (printed directly on the product), your retail box, your mailer box, personalized notes for your followers, and more.

Designing your online shop Our easy-to-use Shop Creator Tool allows you to personalize your shop page and product pages with images, text, videos, and links. You can connect your social media and tag your shop so shoppers can find you, all with no technical skills needed 😌.

All the logistical hassles of starting and running your business are on us.

Legal stuff  Shoppies takes responsibility for technical development and regulatory compliance for all products and shop content. Product descriptors required by law are auto-generated for your product pages and your packaging.

Managed e-commerce functions  We keep your business humming in the background by managing and paying for shop hosting, order fulfillment, inventory, customer service, returns, quality control, and supply chain. You can interact with shoppers and logistics as much or as little as you want.

Quality-assurance  You can rest assured that your products won’t just be good, they'll be the BEST your customers can find anywhere. We work with top manufacturers and a member of the Shoppies team tests each product. We guarantee that what you put your name on will be quality. You can learn more about Our Promise by going here or by emailing your account manager at Shoppies to learn more.

We want your brand to be a bestseller and we want you to stay with you through the whole lifecycle of your business. Our services don’t stop after you get started. 

Our product catalog grows with you You can always add new products to your line from the product catalog: no back orders, no waiting, no high minimums, and no long lead times. 

You can grow your team within Shoppies From your Team Dashboard you can recruit, train, and pay out commissions to team members to grow your brand, or help them start their own. Shoppies gives winning teams prizes and other incentives, helping you motivate and reward your team.

Optimize your shop’s performance Know how your shop is performing with our Creator Analytics. At any time, monitor your sales, track and restock your bestsellers, and get Shoppies suggestions to improve sales. You can see all your products’ performance, what your customer demographics are, get posting tips (we have a lot of data😜, down to what angle your followers like most), and more so you have everything you need to have a THRIVING independent business.

Build a brand shoppers trust Imagine you’re scrolling through Instagram and you click on an ad  (cool product!), you go to buy it... but errr, it takes you to a weird site you don’t trust. What happens?You don’t buy it. A strong cornerstone brand that shoppers trust is ESSENTIAL to making the sale. Shoppies solves the trust issue by backing all products from independent creators with a quality-guarantee and by providing your customers with best-in-class customer service and order fulfillment. Check out our shop to learn more!

Grow with purpose Shoppies is a supportive community with two goals in mind - to make entrepreneurship accessible to you, the creator, and to encourage you to express yourself! That’s business you can feel good about.

Flex Creators receive 20% of sales and can get started for FREE. 

Extra Creators can get started with a purchase of as little as $100 of inventory priced at 50% of the suggested retail price (i.e. approx 10 units of Glow by Sayble© Liquid Shimmer with suggested retail price of $22). How much you earn is up to you 💫. You decide when and where to sell, how much time to invest, and how to harness your creativity to create a business that works for you.

Additionally, from your Team Dashboard, you can pay teammates or your friends an additional 2.5%-5% commission on your sales for promoting your products (or earn 2.5%-5% commissions promoting your friends’ brands! 😝)

Select Creators with large, engaged social media followings can get started for free. Use our Brand Creator Tool (plus our product development and design team if you need help) to build everything you need to launch your brand! Flex Creators must be confident that they can sell at least 60 units in 90 days. Our team can help you determine the optimal quantity to get started with. Flex Creators receive 20% of sales. You have three months to sell your branded inventory, after which you will be billed at the Pro rate (see below) for any remaining inventory, which you will still have the opportunity to sell. Your shop and all Shoppies tools will continue to be available to you when you switch programs. This program is ideal for those just starting their brand who want to test demand before moving to the Extra Program.

Extra Creators can get started with a purchase of as little as $100 of inventory priced at 50% of the suggested retail price (for example, approx 10 units of Glow by Sayble© Liquid Shimmer with suggested retail price of $20). Use our Brand Creator Tool (plus our product development and design team if you need help) to build everything you need to launch your brand!. Your online shop is ready within a day once your products are finalized. Purchase of inventory that Shoppies holds and ships directly to your customers includes access to all of Shoppies services and tools, including shop hosting, managed customer service, shop analytics, team dashboard, the support of our team, and much more. This is our main program and the program we recommend for Creators who know what they want and want to make more money.

Flex Creators earn 20% of sales and Extra Creators purchase inventory at 50% of the suggested retail price. You receive your earnings based on all sales less returns. Unused, unopened returned products are returned to your Shoppies-managed inventory for you to have the opportunity to earn with future sales, and used or opened products are disposed of. You will not receive a credit for returned, used inventory. You will receive a credit for unused inventory that can be resold.

Shoppies is currently open to a small group of creators. We are seeking US-based creators with large, active, and loyal social media followings and unique styles who are ready to create their own brand. You can always apply here to get your business started today!

No, we do not have hard and fast numbers for Shoppies Creator acceptance, but we care more about authentic engagement than follower count. Some of the creators we're currently working with have 20,000 followers, some have 2 million, dream big and apply here today!

We are currently open to Creators whose follower base is majority US and who have a US bank account or Paypal at this time. To know when we begin shipping and paying internationally, sign up for our newsletter by scrolling to the bottom of this page or follow us @shoppiesco. Thank you for your patience.e

You can always check out  @shoppiesco to see how all the Shoppies tools work. Only accepted applicants may use the tools. Once accepted, you will be sent login details for the Creator Portal.

Use the Analytics tools provided to Shoppies Creators to see and improve your shop’s performance. At any time you can monitor your sales, track and restock low inventory, and get suggestions to improve sales. You can see which products performed best, what your customer demographics are, posting tips (down to what angle your followers like most 😮), and more so you have everything you need to have a thriving independent business.

Using your Team Dashboard, you can recruit, train, and pay out commissions to team members to grow your brand, or help them start their own brand. Shoppies gives winning teams prizes and other incentives, helping you motivate and reward your team 😊.

See Our Promise

Up to you. Let’s say you sell 100 of your personally branded lip stains per month at $24 each as an Extra Creator. That would be $2,400 in earnings per month.

You can get started with little to no cash upfront. 

Flex Creators get started for FREE and Extra Creators can get started for as little as $100. Read answers to “What is the Flex Program?” and “What is the Extra Program?” questions above to learn more.

It is free to start with our Flex Program. Flex Creators need to be confident that they will be able to sell at least 30 units per month for their first three months. Extra Creators can purchase as little as $100 of inventory (approx 10 units) and get started.

You can apply here. We will review your application and email you back within 2-4 weeks.

You will receive a response from us 2-4 weeks after applying. If you haven’t received a response after 4 weeks, email us at [email protected]

You will receive your login credentials and an email outlining how to get started with your Creator Portal where you can access the Product Catalog, Brand Creator Tool, and Shop Creator Tool. When your product development is complete, we will take care of the production process and notify you when your products are ready so you can get to business. You will receive a few of your products in the mail when production is done so you can take photos as soon as they’re ready and add them to your product pages. And that’s it. It’s magic!

If you are waitlisted, it isn't about you! It's about our team's current capacity to onboard new creators. We are backlogged right now but will move as quickly as possible to get back to you. Your waitlist email includes an estimated date when you will receive login credentials for the Creator Portal and be able to get started.

Yes, Shoppies does not restrict other business or promotional activities. One small caveat: If you are accepted as a Flex Creator, you will be restricted from creating or selling your own brand of makeup or skincare products until your inventory sells out or you switch to the Extra Program. Switching is easy to do. Just email [email protected] letting us know you want to switch. When you get started, ensure you work with your Shoppies account manager to determine the correct quantity of products to start with so your Restriction Period isn’t too long.

No, Shoppies does not restrict other business or promotional activities. One small caveat: If you are accepted as a Flex Creator, you will be restricted from creating or selling your own brand of makeup or skincare brand outside of Shoppies until your inventory sells out or you switch to the Extra Program. Switching is easy to do. Just email [email protected] letting us know you want to switch. Ensure you work with your Shoppies account manager to determine the correct quantity of products to start with so your Restriction Period isn’t too long.

You can see the Creator Terms and Conditions here. Creators agree to these Terms when applying. In a nutshell it says (please note: not legal advice, we’re not lawyers, you have to read it in full, etc etc): you own your brand, you own your business, you are responsible for your own financial outcomes, you allow us to use your content only for the purposes of promoting your brand and shop, you will be accurate and honest when describing your products, and you will be an active member of the community. 

We are not an agency and we don't treat you like an advertiser for our brand 😊. This isn’t a contract for an influencer campaign. This is your business to control and grow.

You can sell through ANY medium you wish - we recommend reaching customers through social media channels such as Instagram and YouTube and selling through a Shoppies shop in order to benefit from all of our services.

However, if you would like to sell offline, we are happy to mail your products to you directly. You are not required to sell through a Shoppies shop. Email [email protected] notifying us you’d like to sell offline when placing your order. Make sure to specify your desired shipping address.

Creators are able to decide when and where to sell, how much time to invest, and how to harness their creativity to create a business that works for them. We do not specify how much you need to post, you determine this based on your schedule and desired earnings.

You own your brand. Please note that if you used our design or product development team’s services to create the artwork files for your products, these files belong to Shoppies (not the content of the artwork which are your ideas and intellectual property, but the files created by Shoppies). Your artwork will never be used for anyone else but you and you are welcome to recreate the concepts and ideas included using the services of another design team if you wish.

Please also note that Flex Creators are restricted from creating their own brand of makeup or skincare products outside of Shoppies until their inventory sells out or they switch to Extra Program.

You own your content. By using Shoppies, you give us permission to use it for the express purpose of promoting your shop and brand. We will gladly remove any content featuring you that you don’t like. Please email [email protected] with subject line “Social Media Removal” and specify what content you would like removed. Please also note that we are not able to alter policies of social media platforms where content may have been posted or remove posts by accounts not controlled by Shoppies.

You do, never Shoppies. Please note that if you used our design or product development team’s services to create the artwork files for your products, these files belong to Shoppies (not the content of the artworkwhich are your ideas and intellectual property, but the files created by Shoppies). Your artwork will never be used for anyone else but you and you are welcome to recreate the logos and designs included using the services of another design team if you wish.

No, Shoppies does not own or license your personal name, brand name, product names, trademarks, or copyrighted content. To check brand name availability or to legally copyright or trademark your brand name, please contact the appropriate government office. Shoppies is not responsible for copyrighting or trademarking your name.

Never! Shoppies may alter product descriptions on your shop’s product pages in order to be in compliance with legal and regulatory bodies and to ensure your products descriptions are honest and accurate.

During the production process, your formulas are never altered and the product you create will be as you discussed with your Shoppies account manager. 

From time-to-time there are slight, nearly imperceptible differences between the package design you create online and the package design printed on products. These differences reflect the limits of the physical printing process and are to be expected. We never make any changes to the design you created without coordinating with you. 

You may opt to have your shop taken down at any time. If you would like your shop taken down, please email us at [email protected]. Please note that if you opt to have your shop taken down, any remaining inventory will be sent to the address we have on file for you. If you would like us to send it to a different address, please specify in your email.

Sure thing. When placing your order from the catalog, please check the box “I would like products shipped to me” and enter your shipping address. You can also email [email protected] with your shipping address to receive your remaining inventory at any time.

We love to see our Creators expressing their creativity. You can upload your own designs, pull from your Instagram, or create new designs using our Brand Creator Tool.

Of course! You can put your own designs directly on the product using our Brand Creator Tool.

It is up to you to ensure that setting up your business with Shoppies does not interfere with agreements you have in place with agencies or brands you work with, but we don’t mind. If you already have your own makeup or skincare brand, we welcome you to use Shoppies to extend your offerings. Creators with their own makeup brands are eligible for Extra Program, not Flex Program.

You are legally an independent contractor and will receive a 1099.

Shoppies  is a platform for self expression. However, for a variety of reasons, we prohibit certain types of images. Your can check our policy here

Refer them to Shoppies for customer service at [email protected] and our team will help them. You can also refer them to the Shopper FAQ.

Shoppies processes orders for you, you do not have to process orders. 15 days after your monthly cycle completes, you will receive payment and an earnings report.

You will receive a summary in your monthly earnings report and can use the Creator Analytics to monitor new orders. Orders are not currently trackable in real-time. Sign up for our newsletter below or follow @shoppiesco to be notified when this feature becomes available.

You will receive a monthly earnings report from Shoppies. We are working on making sales and orders trackable in real-time using Creator Analytics. Sign up for our newsletter by scrolling to the bottom of this page or follow @shoppiesco to be notified. Thank you for your patience.

Creators receive their earnings monthly. You will receive your first payment via check or Paypal 15 days after the end of the first 30 day period of your shop being active, and on a monthly basis thereafter. We are working on being able to pay Creators more frequently. Thank you for your patience.

Urgent things come up and we get that! Email [email protected] if you need to get paid ahead of schedule. You may do this once.

Shoppies does. Shoppies currently offers customers free shipping for all orders over $35, and $4.95 for orders totalling less than $35. Visit our Shopper FAQ to learn more about our customer experience.

Creators are not charged for returns but do not receive earnings for returned items that cannot be resold. Customers do not pay for returns. Your customers have 15 days to make a return. Visit our Shopper FAQ to learn more about how Shoppies handles customer returns.

All Creators receive earnings based on their sales less returns. Unused, unopened returned products are returned to your Shoppies-managed inventory for you to have the opportunity to earn with future sales, and used or opened products are disposed of. You will not receive a credit for returned, used inventory. You will receive a credit for unused, unopened inventory that can be resold.

How the math works:

Flex Creators: If in a month 100 lip stains are ordered from your shop at $22 each, and 5 of those lip stains are returned used and opened, and 5 of those lip stains are returned unused and unopened, your earnings will be $396 = 20% of gross sales of $2200 minus $220 worth of returns. You will be able to earn $110 more later selling the 5 that were returned unused and unopened, making total potential earnings for the 100 lipsticks = $418. You would be unable to sell the 5 that were returned by customers used and opened and would not earn for these. 

Extra Program: If in a month 100 lip stains are ordered from your shop at $22 each and 5 of those lip stains are returned used and opened, and 5 of those lip stains are returned unused and unopened, your earnings will be $1980 = your shop’s $2200 gross sales minus the $220 worth of returns. You will be able to earn $110 more later selling the 5 that were returned unused and unopened, making total potential earnings for the 100 lipsticks = $2090. You would be unable to sell the 5 that were returned by customers used and opened and you would not earn for these. 

We recommend ensuring your photos, videos, and product descriptions are as accurate as possible to minimize your return rate. Ask your Shoppies account manager for tips to keep returns low.

The help of our product development and design team is always FREE for Shoppies Creators!

Shoppies hosts Creator Shops for FREE! 

If your shop is inactive for 12 consecutive months and you have unsold inventory, it will be mailed to you at the address we have on file for you and your shop will be removed from our site.  If the mailing address is invalid and we cannot reach you, your unsold inventory will be donated to charity. If you would like to keep your shop active, email us at [email protected].

Shoppies automatically generates a suggested retail price of 100% markup from Product Catalog rates when we create your product pages. You are given the option to set your own prices when creating your shop, and you can change your prices later by emailing [email protected] or by creating a discount code.

We’re working on being able to merge with your existing shop but are not able to do so at this time. Sign up for our newsletter at the bottom of this page or follow @shoppiesco to be notified when this is available.

No, however if your shop is inactive for 12 consecutive months, any unsold inventory will be mailed to you at your address on file and your shop will be removed from our site. You will be notified in advance. If the mailing address is invalid and we cannot reach you, your unsold inventory will be donated to charity. If you would like to keep your shop active, email us at [email protected].

You may stop working with Shoppies at any time by emailing [email protected] Please put“Close My Account” in the subject line. Extra Creators will receive any remaining inventory at their address on file and their shop will be removed from the Shoppies site. Flex Creators will be billed current Pro rates for any remaining inventory, and it will be sent to their address on file, and their shop will be removed from the Shoppies site.

Go to the Catalog in the Creator Portal and follow the instructions to customize your products and add them to your shop. You can also restock low inventory from here.

You may add a product description and images when creating your shop from within the Creator Portal and you can change images and descriptions anytime from the My Shop section of the Creator Portal. You can also add videos and links. Please see requirements below.

The featured image of you for your shop must be high-resolution (more than 1MB) and show your face clearly. 

Shoppies automatically generates a product image from your design when we create product pages. We encourage you to add additional product images. Please bear in mind the types of Creator-generated product images we accept:

High-resolution, clear, well-lit, focused images of the product with a simple background. We recommend a plain white or gray background. You may decorate the background of the image, such as with flowers or jewelry, but the eye must be drawn to the product 

High-resolution, clear, well-lit, focused images of the product swatch on a plain, clean surface or on your skin

Clear images and videos of you applying or wearing the product. The images and videos must portray the product colors and textures accurately, but aside from that, get as creative as you want! Create an Instagram post, “Get Ready With Me” video, or a YouTube tutorial and use it on your product page, too! Products sell better when your followers connect the product with YOU, so we strongly recommend adding at least one of these in addition to the Shoppies-generated product image.

You may add a link from within your Creator Portal and if you’d like to add a video, please email us at [email protected]with subject line “Video” and we will add it for you ☺.

You will be able to edit this in the Payments section of the Creator Portal.

When you initially create your shop, you will be asked to create these but you can change them anytime from the My Shop section of the Creator Portal.

Email [email protected]with subject line “Create discount code” and specify:

What percent discount you want to give,

If the code applies to your entire shop or just a specific product or products

When you want your code to expire

We provide default product names that you may change at any time from the My Shop section of the Creator Portal. Note the name must not inaccurately portray product shade and texture or be otherwise misleading.

No, but you can change your Instagram handle anytime from the My Shop section of the Creator Portal.

We encourage you to create buzz for your shop prior to launch. After you create and finalize your products,  Shoppies automatically generates product pages where customers can pre-order them while they are being formulated and boxed (after finalizing your products, expect 10-14 business days before they are ready to ship to customers).

As often as you want 😉

You can always check out Shoppies ♥Best Sellers♥ in the Product Catalog to choose the right products that speak for you and connect to your audience boost your business! You can test different products in your IG Q&A, ask your followers what products that they are dying for you to bring to life, and so much more! You are the social queen here, trust your gut. Still can’t decide? DM us @shoppiesco or contact your account manager, we’d love to help. 

Shoppies Creators aren’t just putting their name on good products, they’re putting their name on the BEST products! Our team sources and vets suppliers and a member of the Shoppies team  tests each product.

All Shoppies products are non-toxic, cruelty-free, made in the USA, and made with the highest-quality ingredients from suppliers who pay fair wages. Check out our Quality Guarantee to learn more.

If you sneak in, maybe, but manufacturers don’t allow visits because the oompa loompas are shy. And by that we mean they don’t allow visits because of NDAs signed with other clients and hygiene and regulatory concerns. Shoppies only works with the top US-based manufacturers who are ISO-compliant, using best practices, and paying fair wages. We will be adding permissioned videos of partner manufacturers facilities in the near future. Follow us @shoppiesco to know when these drop.

Yes, if you would like to try the products prior to finalizing your order, you can do so by going to the product catalog, selecting the products you would like to sample. You will then be directed to our design tools to customize your packaging and boxing. Skip these customizations for this order. In the notes on the checkout page, specify that you are ordering a sample. These products will not arrive with your branding, but the purpose is for you to be comfortable with the products themselves

Our product catalog includes a wide variety of formulations to choose from. We are confident that you will be able to find many product categories with a wide selection of colors, textures, shapes, tones, scents that will satisfy your needs. Visit our Product Catalog frequently as we add new options often.

You can customize your packaging using the Brand Creator Tool and see what it will look like before finalizing. By default, your product is shipped with a tamper evident seal, an ingredient insert, a personalized note from you, all placed in an organza bag, then wrapped in tissue paper closed with a ribbon, and placed in a white mailer box. You are able to choose colors and designs for organza bags, tissue paper, ribbons, modify text and design for your personalized note, and you have the option to remove any or all of these elements from your packaging (we offer sustainable packaging options as well). You may add a customized box for your product in place of the organza bag for an additional $1 and other filler options are available for an additional fee. Before you check out, you will be able to see what the unboxing experience you provide to customers will look like. Visit our Brand Creator Tool often as we add new options frequently.

Yes, all Shoppies products are cruelty-free!

Shoppies never and will never test on animals, nor do we allow our supplieers or afflilates to conduct animal testing on our behalf. While the majority of the products are vegan, a handful may contain ingredients of animal origin, such as beeswax and carmine.

95% of Shoppies products are VEGAN! A small handful may contain ingredients of animal origin, such as beeswax or carmine. Individual products that are vegan will be marked “vegan” in the Product Catalog.

Yes, all Shoppies products are paraben-free!

Yes, all Shoppies products are sulfate-free!

99% of Shoppies products are talc-free! Individual products that are talc-free will be marked “talc-free” in the Product Catalog

Extra Creators can get started for as little as $100 and Flex Creators can get started for FREE but must create at least 90 units they expect to sell over three months. Read answers to “What is the Flex Program?” and “What is the Extra Program?” questions above to learn more.

Once your products are finalized we send your order out to our partner manufacturers to be created. All in, it takes 7-10 business days to create the products and another 2-4 business days to send them to inventory (and a few to you personally!). Can't wait? You can always create a pre-order link and share will your followers to sell ahead of time 😎.

Sure can. You can place a new order in the product catalog or restock inventory from the My Shop section in the Creator Portal . You can even allow customers to pre-order out of stock items and we’ll ship to them as soon as your new products are ready.

Please do! Shoppies is a community and we want to bring what you want to life! Email [email protected] with subject line “Suggestion,” text 415-578-0058, or DM us @shoppiesco and we’ll get back to you as soon as possible!

We don't accept returns on your branded products. You may cancel an order within 24 hours before it has been sent to the manufacturer by emailing [email protected] with subject line “Order Cancellation.”

Lost? If you are looking for the Customer Return Policy, please go here.

You will receive your login credentials and an email outlining how to get started with your Creator Portal where you can access the Product Catalog, Brand Creator Tool, Shop Creator Tool, and much more when accepted as a Shoppies Creator.

You can reset your password by clicking “Forgot your password?” on account login page. You can change your account email by emailing [email protected].

If Shoppies finds that a Creator is participating in dishonest or illegal marketing practices or using nudity or profanity on their shop or product pages or to promote their shop, we reserve the right to suspend your account. We will let you know why your account was suspended and you will have the option to reinstate your account once changes have been made.

You products will be shipped to you within 2-4 business days once the 7-10 business day production process is completed. You will receive a shipping confirmation with tracking number as soon as your products are ready. If more than 7-10 business days has passed and you have not received this, please email [email protected]. Please keep in mind that during holidays, shipping delays may occur. We appreciate your patience during these times.

Standard shipping (2-4 business days in transit) via USPS is $9.95 for all orders of more than $195 before taxes, and FREE for all orders of more than $195 before taxes. For Flex Creators, a one-time shipping fee of $9.95 will be deducted from the first earnings payout.

Standard shipping (2-4 business days in transit) is FREE via USPS when you order at least $195 before taxes from our Product Catalog. This shipping discount applies to any combination of products from the Product Catalog.

We currently ship to US addresses including Alaska, Hawaii, and US Territories.

We do not ship internationally but are working hard to do so. To be notified when we begin shipping internationally, please sign up for our newsletter by scrolling to the bottom of this page or by following @shoppiesco.

Of course! Please email [email protected] with your order number within 24 hours of placing your order to add a signature requirement for your package.

No worries! Email [email protected] within 24 hours of your order being placed so we can amend the order and get it to the right address. If the order has already shipped, the shipping service can help out with rerouting your order.

We want them to get your awesome products as much as you do! Our processing time for customer orders is 1-2 business days and after that, delivery time is 2-4 business days, so they’ll receive their order in between 2 and 6 business days from ordering. Please keep in mind that during holidays, shipping delays may occur. Please check out the shipping section of our Shopper FAQ for more information on shipping to customers.

When you receive your login details to the Creator Portal, you will be assigned an account manager. If you can’t reach your account manager, let us know at [email protected]. You can also call/text us at (415) 578-0058 or DM us @shoppiesco anytime.

@shoppiesco. Find us on Instagram, Twitter, Facebook, Pinterest, and YouTube!

Yes from time to time we offer discounts and promotions. You can find them in the Creator Portal, the Creator Newsletter, and on our social media. Sign up for the newsletter at the bottom of this page and follow @shoppiesco.

Currently, we do not have a pro discount for makeup artists, but check for updates in the Creator Portal, the Creator Newsletter, and on our social media for other great discounts and promotions. Sign up for the newsletter at the bottom of this page and follow @shoppiesco.

Featured Creators are selected on the basis of performance. You may also request to be featured by emailing [email protected] with subject line “Feature Request” and we will do our best to feature you.

We encourage you to refer your friend! If they sign up as a Flex Creator, you will receive 2.5% of their sales. If they are accepted as a Extra Creator, you will receive 5% of their inventory purchases. Friends you refer name you as their referrer when applying and may change their referrer up to two weeks after receiving login details to the Creator Portal. We do not allow Creators to name referrers after and cannot apply commissions retroactively.

For friends to receive commissions when posting about your products, you must email [email protected] with subject line “Cross Promotion” and we will create their personalized discount codes to track sales they drive to your shop You can also sell your product through their Shoppies Shop with their permission. Shoppies pays their commissions monthly as part of their earnings via Paypal or check.

When you create your products with us, you can opt to have up to 5 additional products sent to you to hand out to friends helping you promote your brand, or have us send the products to them directly; you only pay Pro inventory rate and shipping is FREE.

Email us at creators[email protected] that you’d like to do this and for what products and we will share pricing. If you’d like giveaway products to be available through a Shoppies Shop, you can email us at [email protected] to create a free discount code you can give out to friends when ordering and we’ll ship directly to them.

We welcome the opportunity to collaborate with Shoppies creators on our social media accounts! Email [email protected] or DM @shoppiesco with subject line “Takeovers” and we’ll get back to you as soon as possible.

Please email us at [email protected] and we'll get back to you as soon as possible!

Maybe! Email us at [email protected] or check out @shoppiesco

Little old me? We're blushing😍. Email us at [email protected].

We'd love to hear from you. 

CEO: [email protected]

CTO: [email protected]